Privacy Policy

This Privacy Policy describes how jtjluxuryhair.com (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.”

Below is more information about the Personal Information we collect and why.

Device Information

Examples of Personal Information collected:

• Version of web browser

• IP address

• Time zone

• Cookie information

• Websites or products you view

• Search terms

• Information about how you interact with the Site

Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to help us optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose: Shared with our service providers, including GoDaddy and Facebook/Instagram.

Order Information

Examples of Personal Information collected:

• Name

• Billing address

• Shipping address

• Payment information, including credit or debit card information

• Email address

• Phone number

Purpose of collection: To provide products or services to you, fulfill our contract with you, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and, where consistent with your preferences, provide information or advertising relating to our products or services.

Source of collection: Collected directly from you.

Disclosure for a business purpose: Shared with our service providers, including GoDaddy and Upscale Merchandise.

Customer Support Information

Examples of Personal Information collected:

• Name

• Billing address

• Shipping address

• Payment information

• Email address

• Phone number

Purpose of collection: To provide customer support.

Source of collection: Collected directly from you.

Disclosure for a business purpose: Shared with our service providers, including GoDaddy and Upscale Merchandise.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

For example:

• We use GoDaddy to power our online store and related services.

• We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or otherwise protect our rights.

Behavioural Advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

For example:

• We use Google Analytics to help us understand how customers use the Site.

• We may use Facebook and Instagram advertising services to provide relevant advertising.

You can learn more about how Google uses Personal Information by reviewing Google's Privacy Policy.

You can opt out of Google Analytics by visiting the Google Analytics opt-out page.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational resources.

You may also opt out of certain targeted advertising through the advertising settings provided by Facebook and Google.

Additionally, you may opt out of some advertising services through the Digital Advertising Alliance's opt-out portal.

Using Personal Information

We use your Personal Information to provide our services to you, including:

• Offering products for sale

• Processing payments

• Shipping and fulfilling your orders

• Providing customer support

• Communicating with you about your orders

• Keeping you informed about new products, services, promotions, and offers

• Protecting our business and customers from fraudulent or unauthorized activity

Lawful Basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your Personal Information under one or more of the following lawful bases:

• Your consent

• The performance of a contract between you and the Site

• Compliance with our legal obligations

• Protection of your vital interests

• The performance of a task carried out in the public interest

• Our legitimate interests, provided those interests do not override your fundamental rights and freedoms

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information, subject to any legal or regulatory obligations requiring us to retain certain information.

For more information about your rights, please see the Your Rights section below.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making, including profiling, where that decision has a legal or similarly significant effect on you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect on customers using their Personal Information.

Our service providers may use limited automated processes to help prevent fraud. These processes may include:

• Temporarily restricting IP addresses associated with repeated failed transactions

• Temporarily restricting payment methods associated with suspicious or potentially fraudulent activity

These measures are intended to protect our customers and business from fraud and unauthorized transactions.

Your Rights

GDPR

If you are a resident of the EEA, you have the right to:

• Access the Personal Information we hold about you

• Request correction or updating of inaccurate Personal Information

• Request that your Personal Information be erased, where applicable

• Request portability of your Personal Information to another service

If you would like to exercise any of these rights, please contact us using the contact information provided below.

Your Personal Information may be processed and stored in countries outside of the EEA, including countries where our service providers operate.

CCPA

If you are a resident of California, you may have certain rights regarding your Personal Information, including:

• The right to know what Personal Information we collect and how it is used

• The right to access certain Personal Information we hold about you

• The right to request correction of inaccurate Personal Information

• The right to request deletion of Personal Information, subject to applicable legal exceptions

• The right to request portability of certain Personal Information

If you would like to exercise these rights or designate an authorized agent to submit a request on your behalf, please contact us using the contact information provided below.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site.

We use different types of cookies, including functional, performance, analytics, advertising, and social media or content cookies.

Cookies help improve your browsing experience by allowing the website to remember your actions and preferences, such as login information and region selection. This means you may not need to re-enter this information each time you return to the Site or move from one page to another.

Cookies also help us understand how visitors use our website, including whether it is their first visit or whether they are returning customers.

We use cookies and similar technologies to optimize your experience on our Site and provide our services.

Cookies Necessary for the Functioning of the Store

Name	Function
_ab	Used in connection with access to administration features.
_secure_session_id	Used in connection with navigation through the storefront.
cart	Used in connection with the shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

Reporting and Analytics

Name	Function
_tracking_consent	Stores tracking preferences.
_landing_page	Tracks landing pages.
_orig_referrer	Tracks landing pages.
_s	Analytics and reporting.
_shopify_fs	Analytics and reporting.
_shopify_s	Analytics and reporting.
_shopify_sa_p	Analytics relating to marketing and referrals.
_shopify_sa_t	Analytics relating to marketing and referrals.
_shopify_y	Analytics and reporting.
_y	Analytics and reporting.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a persistent cookie or a session cookie.

Session cookies last until you stop browsing, while persistent cookies remain until they expire or are deleted.

You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively affect your user experience, and certain parts of our Site may no longer be fully accessible.

Most web browsers automatically accept cookies, but you can usually modify your browser settings to block or delete cookies.

Please note that blocking cookies may not completely prevent information from being shared with third parties, such as advertising partners. To exercise your rights or opt out of certain uses of your information, please follow the instructions provided in the Behavioural Advertising section above.

Do Not Track

Please note that there is currently no consistent industry standard for responding to “Do Not Track” signals. Therefore, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the appropriate contact information provided on our website.

You may also contact us by mail at:

Curly Proverbz Ltd
Spon Lane
Birmingham, B70 6AS
United Kingdom

Last Updated: August 11, 2021

If you are not satisfied with our response to your complaint, you may have the right to lodge a complaint with the relevant data protection authority in your country or region.